● 1: Take a panorama on the defective side, make a number for it and mark the defective part;
● 2: Give a close shot on the defective part and write the serial number beside it;
● 3: Measure the tread depth;
● 4: Fill the Claim Application Form and send it back to Automax Tyre Company;
● 5: The factory technician will check all the pictures carefully and give a initial judgement;
If necessary, the technician will go and check the tyres in person;
● 6: Effect compensation according to the the claim policy.